Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has been stable over the past 12 months.

How satisfied are employees working at Medallia?

37% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (48) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 144 reviews)); "Great culture and fun to be around space." ((in 118 reviews)); "Good benefits within the company" ((in 62 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 30 reviews)); "Good pay and cares about employees" ((in 28 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Lots of layoffs over the years and org changes without much support" ((in 40 reviews)); "poor management style and no leadership in DACH / CE" ((in 36 reviews)); "Upper management fire people constantly, constant direction changes, a lot of budget cuts, no clear career path for most." ((in 23 reviews)); "Bad managers seem to be an epidemic here." ((in 18 reviews)); "Los people managers se lavan las manos a la hora del recorte y no hacen su trabajo a la hora de pasar horas facturables." ((in 7 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

37% would recommend to a friend

(999 total reviews)

Mark Bishof

29% approve of CEO

24% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

2.9

Culture & values

2.6

Career opportunities

2.4

Senior management

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

4.0

Mar 18, 2026

Good company

Sales compensation analyst

Recommend

CEO approval

Business Outlook

Pros

Good work environment Stable company

Cons

Little growth A lot of changes constantly

5.0

Mar 13, 2026

Great experience working for this company

Account executive

Recommend

CEO approval

Business Outlook

Pros

Management was great all over - everyone was easy to work with and very supportive.

Cons

They switched to in-office instead of remote. Pay was also way lower than our US counterparts.

2.0

Mar 10, 2026

Not really what they show to New Joinees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home is given

Cons

No team support, no KT. Layoffs are soo regular, almost every 3-4 months No guarantee of job even if you perform well.

Viewing 7 - 9 of 999 Reviews

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Jobs at Medallia

Technical Support, Advocate

Buenos Aires

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QA Engineering (Automation), Engineer II

Buenos Aires

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Software Engineering, Senior (Cloud Development Foundation)

Buenos Aires

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Senior AI Systems Engineer, AI Automation, Frameworks & Enterprise Integrations

Buenos Aires

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