Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Medallia?

36% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (49) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 152 reviews)); "Great culture and fun to be around space." ((in 112 reviews)); "some good benefits" ((in 65 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 31 reviews)); "Good pay and cares about employees" ((in 29 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Lots of layoffs over the years and org changes without much support" ((in 42 reviews)); "Clueless leadership." ((in 40 reviews)); "Not clear career path and training." ((in 22 reviews)); "Bad managers seem to be an epidemic here." ((in 19 reviews)); "No transparency like before." ((in 11 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

36% would recommend to a friend

(1,002 total reviews)

Mark Bishof

32% approve of CEO

23% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.0

Culture & values

2.6

Career opportunities

2.4

Senior management

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,002 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jul 12, 2017

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture, opportunities to learn

Cons

Knowledge transfer to new employees needs improvement.

5.0

Jul 5, 2017

Building new category with great people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very energetic and FUN employees that want to make a difference. Strong engineering leadership and a unique, crazy powerful platform. Strong and steady revenue growth.

Cons

Emerging category which means a lot of prospect education. Also, so far behind with Marketing. Frequent changes in senior management. I believe in holding senior leaders accountable, but we need stability to follow-through on our plans too.

5.0

Jul 4, 2017

Growth, team, good culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Incredible people. Growth mindset  . Best eng team I have ever worked with. Strong sales leadership -- less ra-ra, but more strategic than before . Great product in a great space. What's better than working for a company whose mission is to provide a software platform that transforms the way companies improve the customer experience ? I'm blown away by the new office.

Cons

The roadmap is very demanding and, while the vision stays the same, priorities change. Too often sometimes.

Viewing 823 - 825 of 1,002 Reviews

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