Mastercard reviews

4.1

82% would recommend to a friend

(7,721 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
3.0
May 24, 2016
Recommend
CEO approval
Business Outlook

Pros

1) Generous salary, especially considering how little value / work is actually produced. 2) Work-life balance and positive culture; peers are genuinely kind and helpful. 3) Abundant learning & training opportunities. 4) Great place to be on cruise-control if you are mid-career / late career. 5) Opportunities to shine and be rewarded if you are smart or even not so smart but know who to network with 6) Inspiring CEO and great vision

Cons

1) Lack of sense of urgency relative to other firms; I went on a leave and returned to find that nothing had changed or progressed. Inefficiencies abound. 2) Poor learning opportunities for millenials; They pander to young folk with flashy visuals, but you are better off going somewhere else to learn discipline and transferable -core skills and then returning when you are middle-aged with a family and want to be on cruise-control. Processes are not best-in-class and lower caliber of talent compared to other firms, so fewer learning opportunities. 3) Pockets of high-talent, but can become frustrated due to inertia 4) HR overly influential / involved relative to other companies 5) Significant overlap in roles and responsibilities across the organization, causing inefficiencies, duplication of efforts.

1.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Global company, good benefits, and if you select the right division within MasterCard you'll find strategic growth opportunities. Unfortunately, I cannot write more than 20 words expressing "pros".

Cons

I worked under Loyalty Solutions, Merchant Value Proposition team based in San Carlos. The lack of leadership, strategy, and management is why I decided to leave MasterCard, and why the attrition rate is at an all time high within that division. Management went through a huge re-org, implementing a new management team that is mediocre at best.

2.0
Feb 18, 2016

Culture

Recommend
CEO approval
Business Outlook

Pros

Solid cash flow. Will never go out of business.

Cons

Culture identity problem. Now trying to be a fintech company for millenials. But this is an old business model. Slowing growth. concentrated customer revenue. Legal risk to large segments of the revenue model.

Viewing 238 - 240 of 7,721 Reviews

Glassdoor has 9,412 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.