Mastercard reviews

4.1

82% would recommend to a friend

(7,721 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Feb 12, 2016

Only for 3-5 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great salary and benefits (car, insurance, phone...), a real multinational company

Cons

Awful environment, very traditional and layered structure, the "job titles" and levels still count too much instead of ideas, everyone wants to report a positive image instead of reality, just to please the senior management...

1.0
Feb 10, 2016

Unprofessional Division within MasterCard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great talent in the San Carlos satellite office, especially on the Products & Platforms and Merchant Sales side of the business. MasterCard has great assets, and hopefully they'll bring the right management team to lead these efforts.

Cons

Excessive red tape. The biggest issue I had during my tenure was trusting management and HR. From my hire date, all the way through my exit from MasterCard, everyone complained about being promised x and getting y & z. Many disgruntled ex-colleagues and a few still remain at MasterCard, as they believe one day this culture will eventually change. The biggest problem with loyalty solutions is that they lack leadership and the key executives have limited or no knowledge leading their respective teams, which explains the revenue issues and huge turnover.

2.0
Oct 27, 2015

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Didn't experience political barriers when speaking with upper management to seek feedback. Skip levels are a part of the corporate culture. Becoming more transparent but opportunities still needed to "walk the talk"

Cons

Pushing employees to work more hours instead of working smarter and more efficiently. Project management needs to be managed at a higher level (don't worry about the insignificant details). Overwhelming workload which was difficult in order to balance work and life.

Viewing 241 - 243 of 7,721 Reviews

Glassdoor has 9,412 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.