Mastercard reviews

4.1

82% would recommend to a friend

(7,718 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Sep 27, 2019

Ok

Recommend
CEO approval
Business Outlook

Pros

Work life balance, friendly culture

Cons

Highly matrix org, political and slow. Too many acquisitions without strategic direction. The culture is more about who you know than meritocratic. They claim to want to promote female and minority talent but believe this is just talk

3.0
Apr 9, 2019

No Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great global company - Get to work with people from different backgrounds/locations - Good benefits (bonus/medical insurance/paid time off to volunteer) - New building, fixtures, spaces and equipment - Nice kitchen and balcony areas - Some people are great and helpful - There may be opportunities to travel based on your level

Cons

- Poor management, the wrong people in the wrong roles - Management cliques that intimidate people - Old school mentality in terms of growth opportunities and attitudes toward younger employees. - Flat management system (you are placed in a level and it is very difficult to get promoted because of this) - Ineffective collaboration between departments - Little to none attitude toward business change/improvements - HR is cliquey and hostile at times - Some people in senior positions do nothing all day and get 100K+ because of a system that favors you as long as you don't speak up and are happy not growing you career. They want you to be mediocre so you stay forever and don't question them.

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Mastercard Response
7y
Thank you for your thoughtful feedback. I was sorry to read your review. I would encourage you to call our ethics hotline regarding the management concerns you have raised. We have a zero tolerance policy for retaliation for concerns raised in good faith. Regarding promotions, our promotion process is based on your performance and not length of employment. You have an opportunity to inquire about this process during your career discussions with your manager.
2.0
Feb 9, 2019

Former employee

Recommend
CEO approval
Business Outlook

Pros

Provided good experience and ability to travel

Cons

Dreadful bureaucracy, poor leadership, poor culture

Viewing 226 - 228 of 7,718 Reviews

Glassdoor has 9,408 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.