Mastercard reviews

4.1

82% would recommend to a friend

(7,718 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Feb 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Somewhat allows remote working, depending on role and location, but the policy is inconsistently applied across business units. Strong stock price.

Cons

Leadership stresses a culture of decency. It’s lip service. I’ve seen some of the most disgusting displays of rude behavior, including lying, at the senior management and executive levels. Inconsistent treatment of men and women still prevalent. Little diversity at higher levels of management and responsibility prevails.

3.0
Oct 26, 2022
Recommend
CEO approval
Business Outlook

Pros

The company is amazing for work-life balance, the pay was great. and you get a lot of freedom and management welcomes your thoughts and ideas. The people I worked with were great and we had a very diverse workforce with people from all over the world.

Cons

Ok the bad. While this is a great place to work over time the amount of bureaucracy just gets tiring. The way this place is organized is just insane with every group doing its own thing and every group having different rules to engage them. More than once I'd have a product ready but it could take months to get time from other teams to do their parts all the while I'm sitting in my status meeting rehashing the same stuff. waiting. Next, they are in a terrible position of trying to embrace modern processes for IT but desperately clinging to old processes that should have been let go years ago. They do innovate but also horde every legacy idea and it's a maze trying to wind through all that. There is also a bad habit of knee-jerk reactions to every little issue. Instead of letting us sit down and build a solution we were constantly tasked with patching up or slapping on another monitoring tool. And that comment about management welcoming your thoughts from the Pros? The line managers do but while you are entering it into the backlog they also will tell you it's going to sit there for years.

1.0
Jul 12, 2022
Recommend
CEO approval
Business Outlook

Pros

- Great 401 K match and bonus structure - Great place to consider if you need time away from family and friends. - Great at delivering the annual technology forums

Cons

- Toxic work environment & Arrogant Management - Long work hours - Hire and promote a certain profile (example - Brazilian) despite having the right skillset or language - High Turnover All of the above applies to the Miami / Brickell Office Headquarters. Unfortunately, Global does not want to deal with these issues.

Viewing 214 - 216 of 7,718 Reviews

Glassdoor has 9,408 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.