Mastercard reviews

4.1

82% would recommend to a friend

(7,718 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Dec 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is above industry average. Employees are high caliber and profressional.

Cons

Career advancement based on relationship politics, especially at the senior levels. Little value placed on merit.

2.0
Oct 8, 2021

Disorganized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, opportunity to work with people in different industries.

Cons

Leadership lacks communication, project management, and people management skills. It seems like a lot of people are in leadership positions simply because they outlasted peers who left for other, more organized companies. Lack of opportunity for advancement, and teams are siloed. It is clear that raises and promotions are reserved for those on the tech side of things. Mastercard's "commitment to decency" is simply a marketing ploy without any meaningful internal action. This company seemed to have great potential, but was ultimately incredibly disappointing.

1.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Benefits and work-life balance 2. Learning courses and modules

Cons

1. Work is mediocre. At a broader level, the company claims it's a Tech company, however, it is absolutely not a Tech company. It is a payments processor/ infrastructure company. That's it. At an individual level, most of your time will be spent on operational, mundane, basic data analysis, and process related tasks. India offices are their official Center of Excellence (read: back offices). You are merely a resource working on menial tasks (monkey work) for the teams in US. You will not learn anything on the job. 2. No job parity. There is no parity in designation across levels. It is just amusing (and shocking at the same time) how an employee with similar years of work experience and same/ better pedigree can be 2 or 3 levels in designation below another employee. 3. Hiring processes are slow, outdated, and sometimes deceitful. For many mediocre roles, I have personally seen job advertisements that were highly polished up to attract strong or over-qualified candidates.

Viewing 217 - 219 of 7,718 Reviews

Glassdoor has 9,408 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.