Mastercard reviews

4.1

82% would recommend to a friend

(7,711 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Dec 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Salary and Benefits, Lots of great technology to works on. Money to spend on technology often not a blocker. Some of the hardest working and smartest people in IT to work with.

Cons

Lack of real leadership. A lot of managers not many leaders. A lot of politics and not a lot of accountability. MasterCard is an IT Company but many of the Managers lack any experience, vision, concepts or understanding of managing technology. MasterCard management tends to jump on the band wagon on technology and rarely seems to lead. The management has a way of making the engineers and employees feel like they are just cannon fodder.

1.0
Sep 18, 2016

Vice President

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some smart people and strong leadership in pockets trying to do the right thing for the company. If you work in one of those groups, it is better.

Cons

The culture is terrible. The company is not set up for success with Technology and Product always working against each other and finger pointing on every issue.

2.0
Aug 9, 2016

Such a shame

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of processes, which is helpful when starting a new position. HR processes, training processes,new equipment processes etc. HR makes you feel welcome. I had several red flags though during the Onboarding which should have made me think twice.

Cons

So many but during start process it was clear there is very little regard for employees and trying to work within their timelines so as to ensure a smooth start process. As example, I was made a written offer, which I accepted. They told me they would follow up w paperwork start date training in NY etc etc. I then gave my 2 week notice at my job, thinking I'd be starting within a couple/few weeks. That was April I didn't end up starting until the end of JULY!!! Three months without a paycheck - unbelievable. They kept giving excuses, trying to firm up the date, training date was delayed, internal reorg caused delay etc. it put me and my family in the worst financial position and they didn't seem to take it seriously at all. I can go on and on, multiple experiences like this. Boss that hired me was in another Dept by the time I started. Replacement boss was a nightmare. Interviewed and was hired for one role (my area of expertise), then entire job description and duties changed by the time I started. Left in the first year. Worst job experience I've had in 15 years in payments industry. I'm assuming my experience was not typical and all of the planets lined up in the worst way because it seemed like it could have been a great place with great Oppy. I did meet some very nice and talented people but very odd environment in general.

Viewing 163 - 165 of 7,711 Reviews

Glassdoor has 9,400 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.