Mastercard reviews

4.1

82% would recommend to a friend

(7,711 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

1. Employee benefits 2. Work Life flexibility

Cons

1. Big brand name but once you are inside the company you understand everything is an eyewash 2. Having seen how things are mis-managed, I have decided to never use their cards 3. Senior Management within Corporate Security is incompetent; mere lip service and no action; no intention to improve anything, just pass the buck attitude 4. Rampant favoritism; only women are appreciated/promoted under the guise of diversity overlooking merit of individual 5. Pune HR busy arranging Holi party and annual function, zero support to employees

avatar
Mastercard Response
8y
Thank you for taking the time to write a review. We are proud to foster a diverse and inclusive work environment. Please be assured that gender and ethnicity are not factors in our promotions decision making. In addition to connecting with your manager and HR there are several internal resources to report misconduct. If you see unethical or unlawful behavior, the ethics helpline is a resource available to all of our employees.
3.0
Feb 16, 2018

Solid, but unspectacluar

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of people stay at Mastercard for a very long time - 10, 15 or 20 years, which shows a solid decent place to work, but not staffed by very dynamic people. It's relaxed, friendly and family-friendly, with pretty decent working hours, benefits and all the rest. Internal movement opportunities are quite good, but that does mean you often come across people who have no real experience/relevant knowledge in the job their doing

Cons

Very stuck in their ways. Because so many people have been there so long, they really struggle to consider new ways and new ideas. We will keep doing it as we have always done it because we're a very profitable and successful business, so why change. Also very political, so you'll spend as much time navigating internal relationships, as actually doing your job

4.0
Apr 16, 2017

Associate Analyst

Recommend
CEO approval
Business Outlook

Pros

- People from all departments willing to share information and collaborate - Interesting projects with financial institutions

Cons

- Horrible HR - Some project managers often verbally abuse junior employees and it is impossible to file cases against them

Viewing 160 - 162 of 7,711 Reviews

Glassdoor has 9,400 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.