Mastercard reviews

4.1

82% would recommend to a friend

(7,710 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Oct 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible work environments, Brand name, else I do not see any Pros in here.

Cons

As mentioned few other people on Glassdoor, the company is not interested in to their employees, Ajay says if you love to interact with people from different diversity MasterCard is the best place, but I would like to say its opposite. If you a boot polisher and do so for your manager you will be safe else your manager will throw you out of the window. US people see India center as a laborers and expect Indians to work 24 hours. I have not see a single day where you have not worked for more than 13-14 hours. Its a trap. BL's & SBL's enjoy they come late to office and leave early in a span of 4 - 5 hours in office only. But if you will do so you will be scrtunized. MasterCard is a den of fear and retaliation and only a place for people who put up and shut up for the sake of job security. MasterCard in India is backward and cultish and will never excel unless it removes such BL's & SBL's from the organization else MasterCard is gonna spoil its name heavy in nearby future. We have always heard no company is bad or good, its their managers who make it good or bad, and this is what happening in Pune. If you raise your voice you have to face retaliations which MasterCard says retaliations would not be done... MasterCard says internal movement is allowed with in MasterCard but only if you are a boot polisher.

2.0
Aug 29, 2015
Recommend
CEO approval
Business Outlook

Pros

I hear they offer good severance packages if you've worked here long enough. The 401k match is nice if you stay long enough.

Cons

Sr. Management is only looking out for themselves. Health benefits are mostly employee funded now. Career growth is poor and it's not about what you do rather who you know.

3.0
Jun 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Great people who work very hard. Good flexibility for work/life balance by working from home when necessary (apparently in most departments). Good opportunities to grow, if you're working for the "right" manager. Excelerated learning, if that's your goal to learn as much as possible very quickly.

Cons

The recent org changes have lifted senior management higher on the pedestal and the worker-bees left cleaning up the fallout of the changes. Too many managers who are horrible at managing people and don't care as they are protected by HR. HR supports management and are NOT there for the employee. Therefore no channel to voice issues. Even the people who do stand up and buck the wrong doing are quickly ushered away; or worse, labeled too messy. Conversely working from home is pertinent as you're worked all hours of the day, night and weekends. It is an unspoken expectation to respond to emails that are sent on a Friday night prior Monday morning. Not enough resources to do the amount of work that is expected with little to no notice. There is a constant contradiction of why processes are created and are necessary to have. When an employee tries to follow compliance processes and push back for substantial reasons that will have negative impact, management just overrides when escalated. There is no management support for their own words and process if the revenue is big enough to the bottom line and helps them reach their financial target for the year.

Viewing 136 - 138 of 7,710 Reviews

Glassdoor has 9,398 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.