Mastercard reviews

4.1

82% would recommend to a friend

(7,710 total reviews)
avatar

Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Dec 2, 2016

QA Leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Work life balance, Good insurance policy, Most important good leaves and no pressure on minimum working hours

Cons

No onsite, Disruptive management decision on employee retention, Indians in US (upper management) are racist - No onsite to offshore employees. Pathetic HR - all talent retention policies are meant for non-Indian (US folks). Higher management never bother to listen real feedback on employee retention and keep enjoying recruitment cycle.

1.0
Jun 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Great talented employees with good knowledge of the business.

Cons

There is not an honest culture of recognition. To survive the working environment accept the world is not fair, and you are doing the best you can. Hardworking employees overlooked and ignored, no recognition or opportunity for development. Many skilled employees have left leaving a void! Promotion limited to employees whose face fits with managers. Employees promoted with limited knowledge/experience and with no leadership skills. Managers and HR do not support employees.

2.0
Feb 4, 2016

Career Suicide (for techies)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great compensation package, good executive leadership (mostly). Well renowned brand. If you don't have to deal with employees in St. Louis it is amazingly great place to work!

Cons

Great compensation package and benefits (this is holding many untalented people from leaving the company). CEO is hiring all of his college buddies and kicking others out. If you are in technology and work at any site other than ST. Louis it's a career suicide. It's is either St. Louis way or no way. The people in STL office have strong bond to support each other. (Unusual amount of married couple work here, which creates this support structure). They work like federal government agency, really slow and bound by complicated processes to ensure slow progress. This makes talented people in other offices to either leave or pushed out. There is no voice for them. Top technology executives positions should be moved to Purchase to align closely to business. This is the only technology company which prevents new development because of policies. Hopefully decentralization vision would help. They tout it's a technology company but still act as if it is a financial company. Scooters and foosball tables are not the only things that makes Google and Facebook cool, those companies are run by young people with vision not by some vacuum tube programmer from the 40s. There are unlimited layers of management, many of the middle management people are waiting for retirement, so they are reluctant to change and risk. They need to be kicked out to make any positive outcomes. There is huge disconnect between executive management and the people managers in between who care about their jobs more than progress of the company.

Viewing 133 - 135 of 7,710 Reviews

Glassdoor has 9,398 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.