Mastercard reviews

4.1

82% would recommend to a friend

(7,730 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jun 30, 2016

Poor people culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Pay is fairly competitive - Stable company with relatively rare layoff (not always a good thing - more below)

Cons

One one side... - Too many layers of job title, and climbing up seems to take priority than performing job responsibilities. - Titles seem to matter so much, people even over-inflate their actual title on social media. VP-level folks put SVP, others put 'Head' even when they're actually not. - In the regional office, diversity is basically nonexistent. People of the same racial background gang up together, and promotions often happen within these 'clusters'. - Reorganization happens like clockwork One the other side...: - Layoff (even performance based) rarely happens. Those with low performance stick around. There are people who continue to hang around the company for years without clear job description, and they work from home or leave early/come late 50% of the time. Sometimes they still get promoted if they happen to know which 'easy boss' has a headcount opening. - Many veterans who have been with the company for >10 yrs are not keen to learn anything new or get into tough discussions on how to address the global challenges - Professionalism is little enforced. Many unprofessional and unethical behaviors like yelling and screaming to subordinates, are tolerated.

3.0
Jun 16, 2016

Some good, some bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive of work-life balance and flexible working practices. Good benefits plan (pension, healthcare etc).

Cons

Too many 'managers' in place and not enough 'workers'. Too many managers assigned teams of direct reports with no proven people management skills, therefore morale in some teams is appalling and people are actively seeking to move on (and see no long term future). Limited career development opportunities unless your face fits and you're a yes-man. Hard work not recognized and people reinventing the wheel constantly.

1.0
May 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Billion dollar company with good talent, benefits, 401k, and competitive comp depending on where you're based and which division you work in within Mastercard.

Cons

Mastercard has an amazing CEO, with great leaders globally. Most divisions at Mastercard are very well structured. Unfortunately, in my case, I worked in Loyalty Solutions, more precisely the Merchant Value Proposition team. The leadership on this team is very poor (no strategy, lack of vision, inconsistent with other teams at MC) and the turnover on this team is 100%. I would rate this division as poor, but not MasterCard in general.

Viewing 310 - 312 of 7,730 Reviews

Glassdoor has 9,421 Mastercard reviews submitted anonymously by Mastercard employees. Read employee reviews and ratings on Glassdoor to decide if Mastercard is right for you.