Mastercard reviews

4.1

82% would recommend to a friend

(7,730 total reviews)
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Michael Miebach

87% approve of CEO

81% positive business outlook

Mastercard has an employee rating of 4.1 out of 5 stars, based on 7,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mastercard employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Mar 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Work/life balance is highly dependent upon your direct manager. Some departments allow it on a very regular basis; other groups make it seem like you are asking the world for taking a work from home day. 401K plan, medical benefits, vacation days, paid leave - all of these things are pretty top notch. Very nice incentives to want to work for a company that has these in place. Previously had profit sharing on top of yearly bonus, but those have since been collapsed into one rate. Volunteer days has also increased to 4 per year. MasterCard is a great place in terms of philanthropic vision and participation. Campus: Onsite gym facilities, onsite cafeteria, ample parking, close to White Plains for when you need to run out on lunch break. CEO has the company's best interest in mind, overall. Employees generally seem excited and motivated working for someone like him. We just need to get everyone on the same page in terms of his vision and plans for the future.

Cons

New office layout - some may consider this as a Pro, if you are perhaps a millennial and want to constantly be in contact with co-workers. However there is no sense of privacy; an entire lack of space for your work; volume is always at a high level and you have to sometimes wait for a 'phone booth' room to have a quiet/private conversation or just concentrate in general. It seems MasterCard wants to follow suit in this Technology Hub type of working environment, but not all of the jobs/teams here really work best in this environment. Work life balance - as mentioned in the Pros section, highly depends on who your manager is, and who their managers are. This should be accepted on a company wide basis and it truly is not. The attempt at a more diverse culture sometimes leads to wrong hires just to meet some quota that business units have in mind. MasterCard always prides itself on promoting from within; lateral moves within a department or between departments; however this happens less than expected. More external hires are getting roles that they are not as qualified for. Favoritism comes into play as well on some teams, which seems to be a bit juvenile. Professionals at the manager level should leave their personal feelings about their employees at the door. There's a sense of bureaucracy, again, depending on the management you fall under. It doesn't seem that upper management fully grasps the work that their employees take on. It's a bit of a double edged sword for the most part. Most available positions/opportunities are at a Business Leader level and above. It's also been said that you aren't allowed to 'skip' a level even if you feel you are qualified for a position that is posted. it's more of a diamond schematic than a pyramid schematic.

4.0
Jan 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Great business with tremendous global growth potential. Some very good people in executive ranks. Great work/life balance and benefits are generally quite good.

Cons

Slow to recognize under performers - at the most senior levels. A bit of cronyism with friends of CEO. Need to recruit more women for executive levels.

3.0
Nov 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Management encourages free exchange of ideas and suggestions for improvement. Great benefits (although reduced over the last 7 years) and opportunities to grow if you join at a junior level. Be sure to take classes to learn about the industry and how transaction processing works.

Cons

MC is a changing environment - it will be much easier to join if you are under 30 and do not mind working hard; not very family friendly. It is a progressive culture but do not be fooled into thinking the games are there to be used, just looked at.

Viewing 313 - 315 of 7,730 Reviews

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