Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Marshalls?

58% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1740) , Sales Associate/Cashier (582) , Retail Sales Associate (485) , Cashier (468) , Merchandise Associate (255) , Associate (231) , Store Associate (152) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 460 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 392 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 383 reviews)); "The scheduling is flexible and if there is payroll you can work a lot of hours" ((in 228 reviews)); "Flexible Schedule A decent pay" ((in 179 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 672 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 348 reviews)); "No training and expect us to learn quick and be perfect." ((in 94 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 71 reviews)); "Minimum wage and performance reviews not very accurate to ones job" ((in 71 reviews))

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Marshalls

Marshalls reviews

3.4

58% would recommend to a friend

(7,619 total reviews)

Ernie Herrman

55% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Dec 29, 2025

My Experience

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Friendly Employees Okay discount Break Room A Easy Hire

Cons

Holiday hours Holiday Season Management Returns

4.0

Dec 28, 2025

Good company culture but the pay is not worth

Cashier/returns associate

Recommend

CEO approval

Business Outlook

Pros

Very good culture. everybody is supportive. Co workers made me feel welcomed.

Cons

The amount of work you put in specially during Holiday season the pay is very less. Nothing is motivated.

3.0

Dec 26, 2025

Review

Sales associate

Recommend

CEO approval

Business Outlook

Pros

flexible hours, easy starting job

Cons

Management seems to get worse every year

Viewing 136 - 138 of 7,619 Reviews

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Jobs at Marshalls

Store Backroom Processors