Marshalls reviews

3.4

57% would recommend to a friend

(7,628 total reviews)
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Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jul 12, 2020

Do Not Work Here

Recommend
CEO approval
Business Outlook

Pros

Flexible work hours Nice co workers

Cons

This company does not care about your safety or about you. They expect you to come into work even when you are sick. They use dirty rags to "disinfect" surfaces during covid. You cannot tell customers to say six feet away from you or tell customers to wear a mask because of "company policy". They will also dismiss your concerns about your safety during this time unless you go to the doctors and get a note. Management is horrible to communicate with. They only care about the payroll and tjx cards. Make sure you're a favorite. Only favored employees get days off or get promoted. Management has a huge communication issue. They will yell and scream at you for not being able to come into work. I was forced to stay at work for an extra hour when I got a call from a family member in the emergency room. They will try to scam you out of your money. One time the company was short on payroll, and told employees they couldn't clock in 5 minutes before. They also will "erase" your raise if minimum wage happens to go up. You'll work there for three years and make the same as a high school student that just started. If the cleaning person happens to be absent, get ready to clean toilets and bathrooms.

2.0
Nov 18, 2019

All sticks, no carrots

Recommend
CEO approval
Business Outlook

Pros

Decent salary, an opportunity for a bonus in management

Cons

Never being able to make upper management happy, crazy credit quotas, consistently understaffed and over-shipped. Lack of empathy from Regional levels up.

Viewing 100 - 102 of 7,628 Reviews

Glassdoor has 7,843 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.