Marshalls reviews

3.4

59% would recommend to a friend

(7,628 total reviews)
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Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Dec 10, 2011
Recommend
CEO approval
Business Outlook

Pros

-the job is easy. -SOME managers are ok and work with you not above you. -the employees at my store are fun to work with. -if you try hard, take ownership, and show a general enthusiasm in your job then (at least in my experience) the managers will respect you, accept your advice, and treat you with overall respect.

Cons

oh boy.... -management often seems incompetent unless they have past job experience. -store seems to over exaggerate the necessity for appearance -management communicates between each other poorly and fails to make company policies clear -some associates are more focused on social interactions then their actual job even when it is directly asked of them to do something. -management is very poor with scheduling. To be more specific they have trouble with the simple task of not scheduling employees on days that they cannot work despite frequent appeals and following through with RTO requests accurately. -frequently understaffed in times when the extra $8/hr for a 4.75 hr shift would be optimal -customers are stupid ('nuff said) -shrink is a major issue and is largely undealt with in seemingly obvious ways. -overall store organization is poor. -hard work is poorly rewarded, bonuses are nonexistent.

1.0
Apr 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Close to home, discount, decent hrs if your full time, benefits. Employees friendly and helpful when they have time.

Cons

Once the management changed the store went to pot. the operations manager, who didnt do that job well, got promoted to merchandising mananger...she did that job even worse. did you ever see what plaid pants and striped shirts look like together on a rack?? Well that occurred on a daily basis.(shes now back to being the operations manager) She also has no repsect for anyone in the store. Employees or customers. As for the new store manager,(2 yrs) She talks down to everyone. She doesnt realize that without us, she wouldnt have a store. The new merchandising manager is great., but no one in the store would even miss the other two! Very degrading place to work. DM really dosent care either. And hire some cashiers. work cannot be completed in unreasonable times if your running register all day

1.0
Apr 18, 2011

Bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money and a discount that's basically it they treat you badly and don't consider your personal life so one reason to work at marshalls Is money

Cons

They dont treat you fair they don't give you long enough break times and they give you bad hours so that's it/

Viewing 76 - 78 of 7,628 Reviews

Glassdoor has 7,843 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.