Marshalls reviews

I don't even know where to start! -First off, if you're thinking you'll get a decent amount of hours. Think again. I was at the same store for over a year and a half and rarely got more then 8-12 hours. After Christmas season, I got an average of 4-8. You can't do squat with the size of these paychecks. -Next, you'll be doing the work of 2-3 people for the price of one. When hours got cut back, they'd make due with less staff. I stopped being surprised when I'd show up for a shift and end up running, the whole sales floor, fitting room, and shoes with no one to help me. It was overwhelming a lot of the time, not to mention frustrating. -There are no "in-store" promotions. I asked to get out of the fitting room at least a half dozen times to be cashier trained, (or at least on the floor more) and they never trained me. Once in a great while I'd get a sales floor shift, but that was a rarity. I came in a number of times to see new people being train on cashier and sales floor. A bit of a slap in the face. - Despite people scrambling for the small amount of hours they get, they constantly hire new people. Most of us were down to about 4 hours a week and they went out and hired 4 new people. -They rarely cross train. Lucky for me I was first trained in shoes, allowing me to work sales floor on rare occasions. Most people stay in the same position for the duration of their employment. Some girls have been in the fitting room 3+ years, even after asking to be cross trained repeatedly. -Training was pretty brief. I was given one day of shoe training before being thrusted into a shift by myself. They also asked me to cover women's one night, I had no idea on how to read departments or put things away and had to kind of learn as I went. The same went for the fitting room, they would tell me to go cover it and I just went with the flow. -They don't fire. This could be a positive if it wasn't used to keep lazy people working. A lot of employees know this and slack off because of it. -They management doesn't take employees seriously most of the time. After a remodel they took the floor mat in the fitting room away. I asked a number of times for a new one, to be told, they'd look into it. After months, I gave up and went out and bought a new one for us. The cashiers had them, the people in the backroom had them, I don't see why the fitting room attend can't have one. We're standing on a hard floor for a few hours too! - Scheduling sucks. Besides the obvious lack of hours, there will be people you look at on the schedule and go "how the heck are they getting more hours than me!?" Basically, I had to be grateful because this was my first job and got my foot in the door and some experience to write down on other applications. If I had to I'd probably never go back.

-pay is very little, i.e minimum wage -evaluations only given once a year i.e raises only once a year -raises only range anywhere from 10 cents to 30 cents -coordinators think they are managers -condescending management -bare bones staff- you have to take on the duties of other employees/work in several departments at once -customers come first (management will not hesitate to throw you under the bus-even if you are right) -they will take back anything. no receipt? return it! not from our store? return it! used underwear? return it! merchandise from 4 years ago? return it! broken/smelly/worn? return it! -Loss Prevention is a joke...I know most retail theft is internal, but man, how about checking the customers shopping bags as much as you check your employees belongings! -absolutely NO opportunity for advancement. Get hired as a cashier/learn customer service, returns, layaway/fitting room/markdowns/stock room/sales floor/ still remain a cashier THREE YEARS later. Thinking about transferring to another store that might have more opportunities? Nope. They'll consider you a new hire and have to teach you things you already know all over again. -It's boring and really repetitive -Customers are the WORST- very condescending (I don't know why they expect Neiman Marcus service when they shop at Marshalls aka a DISCOUNT STORE) -Credit card applications- that's all they care about. If you are on register, management will hound you constantly about credit cards. If you don't do enough applications, you will be banished to the sales floor. -Management and employees are fake and cliquey and gossip a lot/ nothing is sacred- tell someone something? Be prepared for the whole store to know. -The 10% employee discount- too little for the hard work we put in- a few times a year it's 20% but still- ugh. -cleaning up the store/doing recovery when we close is awful during very busy times of the year. -if you call out or request a day off- you will pay for it the following week by getting practically no hours -cutting hours- I've seen people be scheduled for only 4 1/2 hours or even worse- NO HOURS- for an entire work week. There is never any payroll according to management. How a single store that grosses 20 million a year manages to never have enough payroll is beyond me. If you can, please-for the love of pizza- find someplace else to work.