Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Marshalls?

58% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1740) , Sales Associate/Cashier (582) , Retail Sales Associate (485) , Cashier (468) , Merchandise Associate (255) , Associate (231) , Store Associate (152) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 445 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 405 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 376 reviews)); "The scheduling is flexible and if there is payroll you can work a lot of hours" ((in 233 reviews)); "Friendly staff and flexible schedule" ((in 175 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 674 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 348 reviews)); "No training and expect us to learn quick and be perfect." ((in 94 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 76 reviews)); "Minimum wage and performance reviews not very accurate to ones job" ((in 69 reviews))

Marshalls reviews

3.4

58% would recommend to a friend

(7,619 total reviews)

Ernie Herrman

55% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Dec 29, 2011

Hanging in there

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good job for teenagers to get the experience and then decide to go to college.

Cons

Favoritism,Favoritism . Never enough employees scheduled,especially last week (Xmas),our budget is always low,supposedly.Ridiculous low pay for all the work they want you to do,merchandise,customer check out,hanging clothes,recovery,etc,etc.... Very LOW employee discount,no paid time off for PT workers, have to watch for hours worked ,have to make sure the time sheet is correct.

4.0

Dec 2, 2011

Paintful

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Customers make you happy. You get 30 minute lunch and a 15 minute break depending on how many hours you work in one shift.

Cons

You are required to sign up customers for a credit card and also in order to keep your job you are required to have at least 1 credit card signer per 100 transactions.

4.0

Oct 22, 2011

stressful at times

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

under new managment...they are willing to work right along side you when needed. gives you extra hours if its in the budget...enjoy working with them. friendly co workers, most are easy to get along with.

Cons

over worked and under paid... vacation is based on 30 hours average a week when it used to be based on your average hours worked...say you averaged 27 hours a week for that year then you got paid for 27 hours vac.....was screwed out of my last vac (after i went on 1 of my 2 vac weeks and had no paycheck for that week!)....because the policies changed and i had only averaged 29.something hours and was never told of the change before hand... always expected to get all merchandise put out after every truck even if the shelves are over packed and no where to put anything.. not enough cashiers for any given shift...floor people always being called from thier areas and work to help cashier or do layaway and then we all get fussed at because the store has poor recovery.

Viewing 7558 - 7560 of 7,619 Reviews

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Marshalls

Marshalls reviews

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Hanging in there

Paintful

stressful at times

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