Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Marshalls?

59% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1740) , Sales Associate/Cashier (583) , Retail Sales Associate (486) , Cashier (468) , Merchandise Associate (256) , Associate (231) , Store Associate (153) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 433 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 405 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 370 reviews)); "Flexible schedule Extremely unlikely to get fired 20% off like once a month 10% off everyday" ((in 229 reviews)); "Friendly staff and flexible schedule" ((in 174 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 680 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 359 reviews)); "No training and expect us to learn quick and be perfect." ((in 91 reviews)); "You make minimum wage and don't always get as many hours as you want." ((in 73 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 72 reviews))

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Marshalls

Marshalls reviews

3.4

59% would recommend to a friend

(7,625 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Oct 2, 2017

Cashier/Sales associate

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

A good stepping stone job to gain experience and money while in college.

Cons

Most employees are involved in workplace drama. It can be a very immature and unprofessional environment. The customers are extremely rude to the staff. The pay is not always worth the trouble you go through on a day to day basis.

4.0

Jul 18, 2017

Merchandising Coordinator

Merchandise coordinator

Recommend

CEO approval

Business Outlook

Pros

It's a fairly relaxed environment for a retailer. The benefits are decent and they just opened access to an inexpensive long term disability plan, which I will need considering how many back injuries I got as a stockroom coordinator. Also, Marshalls is essentially recession proof. The more stores that go bankrupt, the bigger we get.

Cons

Retail hours are a bummer (weekends etc). Management plays favorites and the rules don't apply to everyone equally. Salaries aren't equal, some new hires are making more than experienced employees. The discount is only 10%. Marshalls is a multi-billion dollar company and they are always too low on payroll to properly staff the store. So low on payroll they ask the few people they schedule if they'd like to go home and use their sick/vacation time because they are "over payroll".

2.0

May 8, 2017

merchandise coordinator

Merchandise coordinator

Recommend

CEO approval

Business Outlook

Pros

even though we are over worked and under paid we do manage to have some fun while working.

Cons

Low pay, under staffed, Marshalls wants High End Dept store quality customer service on a Kmart budget

Viewing 46 - 48 of 7,625 Reviews

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Jobs at Marshalls

Human Resources Assistant - Payroll

Distribution Center Loss Prevention Supervisor

Loss Prevention Associte II

Store Janitorial Associate