Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Marshalls?

59% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1740) , Sales Associate/Cashier (583) , Retail Sales Associate (486) , Cashier (468) , Merchandise Associate (256) , Associate (231) , Store Associate (153) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 433 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 405 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 370 reviews)); "Flexible schedule Extremely unlikely to get fired 20% off like once a month 10% off everyday" ((in 229 reviews)); "Friendly staff and flexible schedule" ((in 174 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 680 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 359 reviews)); "No training and expect us to learn quick and be perfect." ((in 91 reviews)); "You make minimum wage and don't always get as many hours as you want." ((in 73 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 72 reviews))

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Marshalls

Marshalls reviews

3.4

59% would recommend to a friend

(7,625 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Oct 12, 2020

Company pays more attention to the associates than Management

General store manager

Recommend

CEO approval

Business Outlook

Pros

Pays well. If you do your job they basically leave you alone

Cons

You need to hit your metrics or you'll get a(negative) phone call or an unannounced visit. Hours fluctuate depending on what needs to get done. There is always something from corporate that comes up and needs to be done by that day!!!

1.0

Feb 7, 2019

Snakes, all of them.

Cashier

Recommend

CEO approval

Business Outlook

Pros

I liked putting the items for sale away. Working in the back room was great, very organizational.

Cons

Sucking people into their awful credit card, the managers speak to you through a headset every 30 minutes to try harder. Real the customers in like fish! DONT TAKE NO FOR AN ANSWER. You wanna fit in? You’ve got to be the pushy type. The managers will act like your life is on the line if you don’t sign people up. This job doesn’t make you feel like you’re genuinely helping customers unless it’s helping them find an item in the store.

1.0

Oct 23, 2018

Wrongfully fired....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

İnside and they started me off at $9.00 an hr

Cons

On my second day a mgr came n got me and had me call n do the wotc tax credit and i got it approved and as soon as i hung up the phone they fired me..... Cuz i didnt check the box on the app about the felony... İ dont have to do that cuz of the ban the box deal that was passed....

Viewing 40 - 42 of 7,625 Reviews

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Jobs at Marshalls

General Warehouse Associate - Dayton, OH