Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Marshalls?

57% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1741) , Sales Associate/Cashier (583) , Retail Sales Associate (486) , Cashier (469) , Merchandise Associate (256) , Associate (231) , Store Associate (154) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 458 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 389 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 379 reviews)); "Flexible schedule Extremely unlikely to get fired 20% off like once a month 10% off everyday" ((in 223 reviews)); "Friendly staff and flexible schedule" ((in 195 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 665 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 347 reviews)); "No training and expect us to learn quick and be perfect." ((in 93 reviews)); "Minimum wage and performance reviews not very accurate to ones job" ((in 74 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 70 reviews))

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Marshalls

Marshalls reviews

3.4

57% would recommend to a friend

(7,628 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

3.0

Aug 19, 2025

Decent Job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-Coworkers are friendly -Flexible -Easy interview

Cons

-Overworked -Gets too busy -Low Pay

5.0

Aug 19, 2025

Very good job

Sales floor associate

Recommend

CEO approval

Business Outlook

Pros

10% off Nice co-workers Nice managers

Cons

Not much cons but the only thing I can think of is during busy season you are constantly walking back and forth

2.0

Aug 18, 2025

Made me learn I hate retail

Cashier

Recommend

CEO approval

Business Outlook

Pros

Good break room, free snacks and cheap sodas, some managers were supportive

Cons

Inconsistent and short hours, pushing the credit card sucks

Viewing 301 - 303 of 7,628 Reviews

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Jobs at Marshalls

Marshalls Now Hiring - New Store Opening

Store Cleaning Associate