Does Marshalls pay their employees well?

According to anonymously submitted Glassdoor reviews, Marshalls employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Marshalls. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Marshalls?

57% of Marshalls employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marshalls 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Marshalls?

Sales Associate (1741) , Sales Associate/Cashier (583) , Retail Sales Associate (486) , Cashier (469) , Merchandise Associate (256) , Associate (231) , Store Associate (155) , Coordinator (144) , Assistant Manager (119) , Retail Associate (96) , Merchandise Coordinator (88) , Sales Floor Associate (88) , Customer Experience Coordinator (78) , Front End Cashier (73) , Store Manager (73)

What are the pros of working at Marshalls according to real employee reviews?

"flexible hours and the employees you work with are always nice" ((in 456 reviews)); "Most coworkers are nice but i haven't seen any human touch or feelings from any member of the management" ((in 393 reviews)); "Great people; the people I worked with became and are still like family to me" ((in 370 reviews)); "The scheduling is flexible and if there is payroll you can work a lot of hours" ((in 239 reviews)); "Great Teamwork and Flexible Schedule" ((in 175 reviews))

What are the cons of working at Marshalls according to real employee reviews?

"Low pay and asking every single customer to sign up for the tjx card can be a pain..." ((in 661 reviews)); "Managers are rude and feel unresponsive when there’s situations to be dealt with" ((in 356 reviews)); "No training and expect us to learn quick and be perfect." ((in 97 reviews)); "Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours." ((in 73 reviews)); "Minimum wage and performance reviews not very accurate to ones job" ((in 73 reviews))

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Marshalls

Marshalls reviews

3.4

57% would recommend to a friend

(7,629 total reviews)

Ernie Herrman

55% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,629 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

2.0

Aug 18, 2025

Made me learn I hate retail

Cashier

Recommend

CEO approval

Business Outlook

Pros

Good break room, free snacks and cheap sodas, some managers were supportive

Cons

Inconsistent and short hours, pushing the credit card sucks

3.0

Aug 18, 2025

Retail Hell

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Slow days are more laid back and chill

Cons

Holiday season and understaffed cashiers are not micromanagable

3.0

Aug 17, 2025

Just an okay job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Not many pros outside of usually easy tasks

Cons

Cutting hours, making employees stay past closing time, unprofessional management

Viewing 304 - 306 of 7,629 Reviews

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Jobs at Marshalls

Store Janitorial Associate

Human Resources Assistant - Payroll

Merchandise Sales Associate

Store Cleaning Associate

Facility Administrative Assistant