Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Hotel Cleaner (9) , Bartender (8) , Buffet Attendant (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 33 reviews)); "Ressourceful with a great colleague environment" ((in 14 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "Great benefits" ((in 11 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 8 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 18 reviews)); "Several managers appear to lack even basic people" ((in 12 reviews)); "Average pay and benefits are so" ((in 10 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "No training and lack of training for management" ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

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3.5

59% would recommend to a friend

(308 total reviews)

Gianni Onorato

68% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.2

Senior management

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

308 reviews

3.0

Dec 26, 2016

Sales

Recommend

CEO approval

Business Outlook

Pros

Family owned and operated cruise company. Great Benefits.

Cons

Inventory controlled in Europe, and not in North America where needed. High employee turnover. Outdated computer software.

2.0

Dec 7, 2016

Ehh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with

Cons

Awful Pay- HR is cheap No empowerment Reservations Management is clueless and is out of touch with reality. No cruise benefits Some departments are happier than others Bad technology- booking system is outdated and website is awful

3.0

Nov 30, 2016

Life is ok.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It has a good salary among the others.

Cons

Food has a very low quality. Head of departmens are very strict and most of them do not help their subordinates.

Viewing 283 - 285 of 308 Reviews

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Jobs at MSC Cruises

Payroll Administrator

Loan Officer Assistant

Inbound Sales Representative