Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 31 reviews)); "Supportive and friendly colleagues" ((in 14 reviews)); "Great people to work with and travelling the world for free" ((in 13 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 8 reviews)); "Easy get , they are always need new people)))) Good team, really good people all around" ((in 7 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 15 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 13 reviews)); "low pay Unorganized outdated system long hours" ((in 11 reviews)); "Benefits could be better, no remote working." ((in 9 reviews)); "No training and lack of training for management" ((in 8 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

59% would recommend to a friend

(309 total reviews)

Gianni Onorato

71% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Senior management

3.1

Work/Life balance

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

4.0

Dec 16, 2018

Rapidly growing business

Corporate manager

Recommend

CEO approval

Business Outlook

Pros

Values driven business. Huge opportunities for growth. Friendly environment.

Cons

Lacks structure and cross departments collaboration at times.

4.0

Nov 19, 2018

London Head Office

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work environment with friendly colleagues, the company is growing very fast which should provide opportunity for growth.

Cons

Nothing major, overall good employer.

2.0

Oct 30, 2018

Non Contact Center

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good product, Free coffee, free lunches when work load is high, ok-ish health benefits.

Cons

Condescension and disrespect from top to bottom, values are posted on the walls of the office but not carried out, favoritism, covert discrimination, "sleeping/silent" HR dept. no new employee initiatives ... so many to tell

Viewing 259 - 261 of 309 Reviews

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Jobs at MSC Cruises

Outside Sales Representative

Payroll Administrator