Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 30 reviews)); "You can chose your hours and my colleagues were nice." ((in 16 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "Great benefits" ((in 10 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 9 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 12 reviews)); "Low pay and I wanted to change position they preferred hiring people from outside at a really high pay instead of forming somebody inside." ((in 12 reviews)); "No training and lack of training for management" ((in 7 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

59% would recommend to a friend

(309 total reviews)

Gianni Onorato

71% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Senior management

3.1

Work/Life balance

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

4.0

May 10, 2019

A great place to expand your scope and learn

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Since it’s a family company, decisions don’t happen in a board of directors, so it’s very fast paced and dynamic. The best is the lack of bureaucracy and simpler hierarchy. The human factor is also a pro, people are very warm and welcoming and a great place to meet people from all over the world.

Cons

Often times can seem a bit chaotic and unorganized, but you get used to it. It’s like a big start up. Not a fit for too rigid people who need precise ‘work instructions’. Also, could be more generous with the holiday allowance.

5.0

May 2, 2019

Dynamic company and great team spirit

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Possibility to create / improve and manage interesting projects - Great working atmosphere, great teamwork - Hard work but fun with lots of passion - Possibility to take on more responsibilities and learn - Treated as a person

Cons

- Lot of changes, so need to be adaptable - Hard working environment, long hours so need to be committed and passionate

3.0

Apr 23, 2019

Family Company too familiar

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ressourceful with a great colleague environment

Cons

Salary is worse than average and you are practically a lemon. Squeeze you until you have to be thrown out

Viewing 253 - 255 of 309 Reviews

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Jobs at MSC Cruises

Outside Sales Representative

Payroll Administrator