Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Hotel Cleaner (9) , Bartender (8) , Buffet Attendant (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 31 reviews)); "Ressourceful with a great colleague environment" ((in 15 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "Great benefits" ((in 11 reviews)); "Great work environment and helpful colleagues" ((in 6 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 16 reviews)); "Several managers appear to lack even basic people" ((in 14 reviews)); "Average pay and benefits are so" ((in 10 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "No training and lack of training for management" ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

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3.5

59% would recommend to a friend

(308 total reviews)

Gianni Onorato

68% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

308 reviews

5.0

Nov 17, 2025

Stable company with growth opportunities

Training officer

Recommend

CEO approval

Business Outlook

Pros

Supportive management Collaborative team and positive company culture Strong learning opportunities and access to training Competitive salary and great benefits

Cons

It would be good to have hybrid working

3.0

Nov 17, 2025

good, but chaotic

Software developer

Recommend

CEO approval

Business Outlook

Pros

Most people are very nice, good cruises discount, remote work is possible

Cons

Chaotic projects, to many meetings

5.0

Nov 11, 2025

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Huge growth plans which is really great to be part of. You feel like you can make a real difference here and you are part of something exciting.

Cons

Wish there was more annual leave.

MSC Cruises Response

6mo

Good afternoon, Thank you for taking the time to share your experience and positive feedback, it is much appreciated. We agree that our growth plans are very exciting, and are thrilled to hear that you see your impact in the organisation. We also appreciate your comment regarding annual leave. This feedback helps us continually review our benefits. Thank you for being part of the MSC Family and for your continued support!

Viewing 16 - 18 of 308 Reviews

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Jobs at MSC Cruises

Payroll Administrator

Loan Officer Assistant

Underwriter III Government