MSC Cruises reviews

3.5

58% would recommend to a friend

(309 total reviews)
avatar

Gianni Onorato

64% approve of CEO

60% positive business outlook

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

309 reviews
5.0
Nov 23, 2022
Recommend
CEO approval
Business Outlook

Pros

The best product in the world is one that gives the greatest experience to its customers.

Cons

It takes effort to make things look effortless.

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MSC Cruises Response
3y
Good afternoon, Thank you for your positive review on Glassdoor! We appreciate your feedback and are thrilled to hear about your experience with our company. We strive to make things look effortless while putting in the necessary effort behind the scenes. Providing our customers with the best experience is our top priority, and we're glad you recognize and appreciate that. We also value your advice to management about patience and tolerance. These virtues are important for creating a positive work environment, and we will continue to uphold them as we grow. Thank you for your feedback and for being part of our team. We look forward to delivering exceptional experiences to our customers. Best regards, Danielle
3.0
Nov 19, 2022

crew live

Recommend
CEO approval
Business Outlook

Pros

- Salaries are a bit higher than on other cruise lines.

Cons

- the food on some ships is terrible - while most cruise ships have already implemented more comfortable measures for the crew, msc has not done so

2.0
Nov 16, 2022

Terrible Leadership, total lack of respect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Trips and good discounts on cruise trips and other events.

Cons

Leadership is clearly not up to the task. Working environment has lots of racism and sexism. Even though I am a man, it was quite uncomfortable at times to see how some "managers" talk to women.

Viewing 154 - 156 of 309 Reviews

Glassdoor has 871 MSC Cruises reviews submitted anonymously by MSC Cruises employees. Read employee reviews and ratings on Glassdoor to decide if MSC Cruises is right for you.