Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

58% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 29 reviews)); "You can chose your hours and my colleagues were nice." ((in 15 reviews)); "Great people to work with and travelling the world for free" ((in 13 reviews)); "The benefits and hours are good." ((in 12 reviews)); "Easy get , they are always need new people)))) Good team, really good people all around" ((in 7 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 15 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 12 reviews)); "Low pay and I wanted to change position they preferred hiring people from outside at a really high pay instead of forming somebody inside." ((in 12 reviews)); "No training and lack of training for management" ((in 9 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

58% would recommend to a friend

(309 total reviews)

Gianni Onorato

64% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (309 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

309 reviews

3.0

Aug 12, 2023

The Company it's getting bigger

Sommelier

Recommend

CEO approval

Business Outlook

Pros

In new ships all it's organized for the crew, in small ships it's a hell

Cons

Napolitan management it's the real problem

3.0

Aug 11, 2023

Salaries

Revenue management analyst

Recommend

CEO approval

Business Outlook

Pros

Family based company. Private sector. Willing to train

Cons

Management is not as clear and concise with their objectives. Normally not willing to pay market rate unless candidate forces it.

5.0

Aug 9, 2023

Work Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very dynamic working environment with enterprnurial spirit

Cons

No official remote working policy except for new parents

Viewing 118 - 120 of 309 Reviews

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Jobs at MSC Cruises

Loan Officer Assistant

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