Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"Good salary some crew are good" ((in 34 reviews)); "Supportive and friendly colleagues" ((in 13 reviews)); "Great people to work with and travelling the world for free" ((in 12 reviews)); "The benefits and hours are good." ((in 11 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 9 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 16 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 13 reviews)); "Low pay and I wanted to change position they preferred hiring people from outside at a really high pay instead of forming somebody inside." ((in 11 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "Extreme italian culture: always giving priority to italians and very agressive communication." ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

59% would recommend to a friend

(309 total reviews)

Gianni Onorato

71% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Senior management

3.1

Work/Life balance

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

5.0

Oct 13, 2025

Great place to grow and make an impact

Sr. manager, operations

Recommend

CEO approval

Business Outlook

Pros

Collaborative culture with supportive colleagues, strong leadership that values transparency, opportunities for career development, challenging projects that expand skillsets, and good work-life balance initiatives.

Cons

Processes can sometimes be slow to adapt, cross-team alignment could be stronger, and resources are occasionally stretched during peak projects.

3.0

Aug 2, 2025

Okay

Manager, analytics

Recommend

CEO approval

Business Outlook

Pros

Ok work life balance depending on position

Cons

It’s a very lean company

3.0

Jun 12, 2025

Business analyst in shipping

Business analyst

Recommend

CEO approval

Business Outlook

Pros

good healthcare, employee bonuses, extra days off

Cons

management difficulties, salary, must have pre existing knowledge in shipping

Viewing 112 - 114 of 309 Reviews

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Jobs at MSC Cruises

Loan Officer Assistant

Branch Administrative Assistant