Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"Good salary some crew are good" ((in 34 reviews)); "Supportive and friendly colleagues" ((in 13 reviews)); "Great people to work with and travelling the world for free" ((in 12 reviews)); "The benefits and hours are good." ((in 11 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 9 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 16 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 13 reviews)); "Low pay and I wanted to change position they preferred hiring people from outside at a really high pay instead of forming somebody inside." ((in 11 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "Extreme italian culture: always giving priority to italians and very agressive communication." ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

59% would recommend to a friend

(309 total reviews)

Gianni Onorato

71% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Senior management

3.1

Work/Life balance

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

5.0

Oct 11, 2023

AMAZING PLACE TO WORK

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great benefits - Amazing team - Discounts on cruises - Work/life balance

Cons

Nothing much comes to mind.

1.0

Oct 10, 2023

Lack integrity from management

Contact center agent

Recommend

CEO approval

Business Outlook

Pros

Very little to no pros

Cons

During my time at MSC I saw that there was a lot a favouritism within management. Leaving some employees to fall short with disabling them to grow. Many employees probation were extended after 6 month probation period which is crazy. Much of the time you feel like you are learning on your own as lack of training is at hand. When mistakes are made there’s a lot of blame and no ownership. The loudest people in the room get the attention and put in positions they are not fit for. Whilst having a big work load and long phone calls.

MSC Cruises Response

Good afternoon, Thank you for taking the time to share your thoughts about your experience at MSC. Your feedback is important to us. Your concerns are duly noted. We are committed to addressing these issues and making improvements to provide a better work experience for all employees. Your input is valuable, and we appreciate your contributions during your time with us. Best regards, Danielle McGrath

5.0

Oct 9, 2023

good

Senior business development manager

Recommend

CEO approval

Business Outlook

Pros

very nice environment with nice people

Cons

didn t like the country south africa

Viewing 103 - 105 of 309 Reviews

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Jobs at MSC Cruises

Loan Officer Assistant

Branch Administrative Assistant