Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has been stable over the past 12 months.

How satisfied are employees working at MSC Cruises?

59% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"Good salary some crew are good" ((in 32 reviews)); "Great people to work with and travelling the world for free" ((in 14 reviews)); "Supportive and friendly colleagues" ((in 13 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 9 reviews)); "The benefits and hours are good." ((in 9 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 13 reviews)); "Awful Pay" ((in 10 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 7 reviews)); "No training and lack of training for management" ((in 6 reviews))

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MSC Cruises

MSC Cruises reviews

3.5

59% would recommend to a friend

(309 total reviews)

Gianni Onorato

71% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Senior management

3.1

Work/Life balance

MSC Cruises has an employee rating of 3.5 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

5.0

Oct 18, 2023

n/a

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

friendly, warm, kind, generous and smart

Cons

cheap, dirty, unreliable, worthless, dull.

4.0

Oct 16, 2023

I made the right move

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ive been in the cruise industry for 10 years so far (formerly at a big competitor) and I can truly say I made the right move to work for MSC. Since its a privately owned cruise line, they value their employees time and family priorities. I finally feel like I have work-life balance and also feel like I am appropriately compensated for what work and what I do. In addition, even when showing appreciation, pizza parties and ice cream socials arent the companies "go to" methods (though, they do provide some cool events) but we tend to be compensated with time back which is truly appreciated. Great medical benefits as well.

Cons

Giving the company 4 stars because I feel they can improve their employee benefits a little more such as offering child care. In addition, the hybrid schedule isnt too bad but the ability to work fully remote for some positions would be nice.

4.0

Oct 15, 2023

HR Specialist

Hr specialist

Recommend

CEO approval

Business Outlook

Pros

There is oportunity to grow

Cons

the crew menu on board their ships needs to be refreshed

Viewing 97 - 99 of 309 Reviews

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Jobs at MSC Cruises

Loan Officer Assistant

Outside Sales Representative

Branch Administrative Assistant