Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

60% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Hotel Cleaner (9) , Bartender (8) , Buffet Attendant (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 35 reviews)); "Supportive and friendly colleagues" ((in 15 reviews)); "Great people to work with and travelling the world for free" ((in 15 reviews)); "The benefits and hours are good." ((in 8 reviews)); "Great work environment and helpful colleagues" ((in 6 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 14 reviews)); "Average pay and benefits are so" ((in 12 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "No training and lack of training for management" ((in 7 reviews))

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MSC Cruises

MSC Cruises reviews

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3.6

60% would recommend to a friend

(307 total reviews)

Gianni Onorato

71% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.2

Senior management

MSC Cruises has an employee rating of 3.6 out of 5 stars, based on 307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

307 reviews

1.0

Oct 7, 2023

No

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There is none that I can say.

Cons

Everything! The managers are terrible! The job is super stressful.

1.0

Nov 24, 2022

Sh!thole

Marketing

Recommend

CEO approval

Business Outlook

Pros

None, maybe living in Switzerland

Cons

You have to be Italian to move up. Unorganized, a reflection of the Italian government. Everyone is having an affair!

1.0

Jun 7, 2022

Toxic working place

Marketing product manager (pmm)

Recommend

CEO approval

Business Outlook

Pros

Limited pressure Worklife balance Good location in the city centre

Cons

Lack of internal communication and feedback Poor leadership, micro-management mentality Little to no growth Organizational culture

Viewing 49 - 51 of 307 Reviews

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Jobs at MSC Cruises

Inbound Sales Representative

Outside Sales Representative

Luxury Sales Representative