Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

60% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Bar Waiter (9) , Hotel Cleaner (9) , Bartender (8) , Buffet Attendant (8) , Sales Associate (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 35 reviews)); "Supportive and friendly colleagues" ((in 15 reviews)); "Great people to work with and travelling the world for free" ((in 15 reviews)); "The benefits and hours are good." ((in 8 reviews)); "Great work environment and helpful colleagues" ((in 6 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 17 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 14 reviews)); "Average pay and benefits are so" ((in 12 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews)); "No training and lack of training for management" ((in 7 reviews))

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MSC Cruises

MSC Cruises reviews

3.6

60% would recommend to a friend

(307 total reviews)

Gianni Onorato

71% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.2

Work/Life balance

3.2

Senior management

MSC Cruises has an employee rating of 3.6 out of 5 stars, based on 307 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

307 reviews

1.0

Aug 6, 2017

My years at MSC office in London

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance compared to other cruise firms is decent.

Cons

Little room for promotion.

2.0

Dec 7, 2016

Ehh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with

Cons

Awful Pay- HR is cheap No empowerment Reservations Management is clueless and is out of touch with reality. No cruise benefits Some departments are happier than others Bad technology- booking system is outdated and website is awful

1.0

Jul 7, 2016

I have been working at MSC Cruises USA for over 2 Years.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Can't say there are any.

Cons

Management have no respect for their employees. That is why there is a revolving door. No Advancement. They hire from outside. Systems are very old and slow.

Viewing 40 - 42 of 307 Reviews

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Jobs at MSC Cruises

Outside Sales Representative

Payroll Administrator

Loan Officer Assistant