MAERSK reviews

3.8

72% would recommend to a friend

(6,943 total reviews)
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Vincent Clerc

74% approve of CEO

60% positive business outlook

MAERSK has an employee rating of 3.8 out of 5 stars, based on 6,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MAERSK employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Jul 2, 2019
Recommend
CEO approval
Business Outlook

Pros

When I first joined Maersk I really loved it. We were able to travel to Copenhagen, the work environment was relaxed, I felt empowered and valued and able to make a difference. There was opportunity to travel. I believed that the goal of the company was to strengthen it's weak software development capability in the UK and hence reduce it's reliance on external vendors who were (and are) mainly based in India. The good things: There (was) opportunity to travel. Free canteen with cake on Wednesday. Good work-life balance. Can work from home. There are a few decent people trying desperately to cling on. Things started to change about a year ago. Plenty of silly cost cutting measures were put into place. Developers have had to argue, for example, about why they need Visual Studio and can't just use Visual Studio Code. Most of the time, these decisions and arguments are with people who just don't understand the first thing about software engineering. There has been a recent re-organisation in the IT department which has been incredibly poorly managed and left the best part of a thousand people severely upset. This is why I have decided to post this review.

Cons

The Bad things Senior management are clueless. People have tried to communicate with various people in the executive team. Many of them have literally no clue what they are doing and have very little knowledge of the software industry. Terrible IT organisation. The IT organisation is poor. There are too many people who talk for a living and not enough people doing real work. It is hard to get recognition. If there was one word to describe it - it would be 'chaotic'. Few opportunities for development or growth. For many employees, there are few opportunities. The mantra seems to be to place people in boxes and then have them stay there. Some managers are better than others. Variable quality staff (mostly in India). Many of the staff are inexperienced or poorly skilled. Take a look through the reviews here. Notice how many of them are from India. That's because a lot of the organisation is based there. And the standard is just what it usually is. If you are experienced in the industry you will know exactly what I mean. But here it's worse. Widespread problems There are problems wherever you look. The time-sheet system is poor. The expenses system keeps crashing. Almost every computer system in this firm has issues because they simply don't employ good enough staff and too many roles are performed out of India.... Lacklustre IT support If you have a problem with your phone or your computer and you log an IT support ticket - good luck. It will take a long time for someone to get back to you, if they ever do. If you call the internal helpline you will be on the phone to a call center somewhere in the Philippines where someone will read from a script and will not have a clue. You end up doing everything yourself. Understaffed HR department. Getting a reply from HR on any issue sometimes takes weeks. There are a handful of people for a lot of staff. They are hopelessly understaffed. It's very hard to make progress on things like queries about pay-stubs, pensions, contracts or anything like that. It's even hard to hire people because HR are just so sluggish. Amateurish funding model. I will not go into too many details here. However there are issues with the way that work is funded that encourage failure and sloppy work. Excessive cost focus. Company has spent years being extravagant and paying external vendors way too much for substandard work. Suddenly, the focus has shifted to cost, but in the wrong way. Important tools are being cut. People have to justify spend on servers to the Nth degree when people are crying out for servers. There is no money to do important work that needs to be done. This is how software engineering looks when decisions are made by an idiot and an accountant together. Poor IT security. The lack of skill and the lack of motivation shows. The company had a major virus outage a few years ago which took down the entire firm. It was completely avoidable. However, security is still pretty lax and, more worryingly, even when issues are known about, people are too slow , or there's not enough funding, to do anything about it. Since I joined this company, it's been a constant battle with idiots from day one. The place is way too political - there is too much offshoring and there is too little real talent. f you value your career, you will give this place a miss. I have no reason to lie to you. Take this advice seriously. I'm starting to get embarrassed to have this place on my resume. It's a great place to work if you don't give a damn and fancy coasting into retirement - which is basically what most of the managers are doing. If you want to be valued and if you genuinely care about doing a good job and have your skills improve, look elsewhere - which is what most talented people tend to do after working here a while. I only wish I could give this company a grade low enough. It's just too hard to do a good job here. It's very frustrating and it makes you feel sad every day. I have had enough. I am seriously just waiting for the right job to come along to get the hell out.

1.0
Jun 21, 2021
Recommend
CEO approval
Business Outlook

Pros

The High Street shops are just around the corner.

Cons

Loads of senior people just passing the time with their slippers under the counter, banking on the generous pension allowances by the firm. Senior UK mgt have lost touch with the guys on the shop floor. On the shop floor itself, there has been a brain drain following the numerous redundancies where jobs have been replaced by poor staff in Bangalore or by those who simply walked away having had a complete loss of faith in how things have progressed.. Lots of managers at Maidenhead are very poor, really poor - the immediate thing you notice is that many of them are not even skilled in the field they are managing. More interested in working from home and I will give you odds against you won't find one working in the office on a Friday once the pandemic is over. I would consider the majority of them unemployable for any reputable company elsewhere. So many re-orgs at Maidenhead that I have lost count and it has got embarrassing. Job redundancies in the command centre last year (redundancies for those who saved the company from the 2017 Ransomware Attack) and the thank you gift is losing your job and the work given to incompetents in Bangalore instead (Good Luck with that), Redundancies have occurred in all floors of the department in 2020..The Danish arm of the company is really good but the UK Management has been very poor since our CTIO left the company in 2019. Replaced by a man overseas who has still not visited our premises in Maidenhead and who has outsourced work to India and many at Maidenhead are disgruntled and looking to leave via paid redundancy at the next re-org - which btw is now a biannual event at this company. At this firm you more likely to be invited to a redundancy meeting than the Christmas Party. New management seem to have graduated from the school of David Brent. In my team we lost a great manager for a newbie plum with all the buzz-words but no action. In his first team meeting with us - he put up a photo of a flock of seagulls flying in formation on the overhead projector and pointed to that and said that's how we need to work. We all cracked up laughing, some needed medical attention. Take a poor manager to a disciplinary for lying and shafting you with the issue when he was the one culpable and you find out the system is rigged because HR is corrupt too (Yeah HR has been outsourced too) .. Step out of line and point the inadequacies in the processes or mgt and your cards are marked and they will get rid of you somehow soon. Recognition of your worth is how far you are willing to cosy up with management. Promotion is based on who you know. There is more nepotism practiced in this firm than most private family firms. Enjoyed the first couple of years when we had something beautiful growing but the new management lackeys have destroyed it with their incompetence...Shame - this used to be a good company to work for. Bet this post gets a lot of helpful votes !

1.0
Aug 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Free breakfast, free lunch, free fruit, generous pension, working from home (due to lack of seating space) I was privileged to work with the best first line manager ever. He was faultless, shielded us, stood by our side, empowered us.

Cons

Idiot managers, non-technical managers making technical decisions, dinosaurs lingering on all floors, unfair(some have it, some doesn't) car parking allowance, no budget for training, too much offshoring, dysfunctional HR, everyone talking about buzz words, too many talkers as many less doers, have I mentioned the idiot managers. Every manager you talk to, will tell, code quality is our top priority, dig a little more, and you will start hearing the word "compromises", "trade offs". At that point you know they are just lying between their teeth. You point out the shortcomings and problems with the applications, all goes to backlog. Incompetent managers are trying to scale horizontally with the current state of the application, they will soon realize the deep sh.t they are in. The things that will never be allowed to happen in a proper software company is practiced and its very well established, anything you say against, you are marked as a blocker They are getting HR support via a chat app, your local rep is always busy. HR never stand by you or try to address your concerns. Lack of personal development opportunities, makes you think, there is no future in this company. The generous pension, its literally unbeatable and is the reason why so many are trying to pass their time by here. Bottom line, if you want to coast along until retirement, get yourself a managerial position and look out for scapegoats. If you are a developer looking to extend your skill set, this is not the place. Having said that, depending on your first line manager, you can shield yourself from all the crap. I was lucky enough until a reorg.

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