Lush reviews

3.7

55% would recommend to a friend

(2,224 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Discount Samples Freebies and fellow sales assistants

Cons

The Lush in Manchester Arndale is ran like a cult, you have to think the way of the unhinged management or else you’re gone. I feel bad for anyone joining especially young impressionable people. Forced to harass customers, no proper training, bullying atmosphere and bad fashion from management I cannot lie.

3.0
Oct 22, 2024

Mixed

Recommend
CEO approval
Business Outlook

Pros

Pension scheme Internal promotion is encouraged Active campaigns for positive change LGBTQIA+ safe employers Adjustable for employee accessibility Flexible hours 50% off almost all products + loads of freebies at close Long lunch breaks Good as a flexible, short-term job if you're suited to the 'Lush culture'

Cons

Commitment to the brand can lean towards the...intense Experience can be positive but down to luck who your managers/supervisors are - one former employee was a bit of a bully. Have to approach all shoppers - even if they're clearly uncomfortable being approached Corporate goals tend to overshadow personal needs - claim to be accessible employers and can be but also tend to be limits to what they're willing to accommodate long-term - again, depends on the team you land with. All SFA positions are part-time (or were when I worked there)

Viewing 223 - 225 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.