Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

58% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (575) , Sales Associate (324) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (47) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 163 reviews)); "Great Enironment and People!" ((in 128 reviews)); "The training they provide is good." ((in 103 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 100 reviews)); "Great teams in store." ((in 100 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 193 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 39 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 33 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

Lush reviews

Compare reviews

3.7

58% would recommend to a friend

(2,209 total reviews)

Mark Constantine

54% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.7 out of 5 stars, based on 2,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Apr 9, 2021

A wonderful company to have on your CV, that thrives to do good, but falls short in looking after employees.

Marketing communications manager

Recommend

CEO approval

Business Outlook

Pros

- Fights for causes and those less fortunate - Raises money and donates money to fantastic organizations - Creates wonderful products - Aims to always do good

Cons

- Completely overworked - Not enough staff for the workload or expectation of leadership and execs - Poor leadership with people in power not qualified - Falls short on what it preaches (cases of racism, bullying etc.) - So many internal politics - Absolutely no focus on mental health or wellness for staff

1.0

Mar 7, 2020

Could be great, but a bully has too much power.

Part time sales associate

Recommend

CEO approval

Business Outlook

Pros

Would be an amazing place to work if a human being is replaced with the current "trainee" manager who is a bully. Oh....and 50% off.

Cons

Bullying No chances of growing Useless HR.

1.0

Aug 30, 2018

Inbred

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Able to move horizontally in the company at a low level

Cons

Inbred organisation with low level of skills in almost every position. They hire a large quantity of cheap foreign labour at just above minimum wage, but nearly all other roles that are on a salary are 50% under market value. There is also limited personal growth as the company rely on personal relationships for promotion and most of the people in the company came straight from school when the company started and have there high position through longevity rather than competence.

Viewing 19 - 21 of 2,209 Reviews

Jobs at Lush

Summer Seasonal Ambassador - Lenox Square

Retail Construction Project Manager

Part Time Sales Ambassador - Easton Town Center

Casual Sales Ambassador - Oxmoor Center

Casual Sales Ambassador - Bridge Street

Lush

Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A wonderful company to have on your CV, that thrives to do good, but falls short in looking after employees.

Could be great, but a bully has too much power.

Inbred

Jobs at Lush

Lush reviews FAQs

Followed companies

Job searches

Lush reviews FAQs

Bowls

Want the inside scoop on your own company?

Jobs at Lush