Lush reviews

Liars are rewarded in this company. Staff are allowed to threaten other employees with violence if the general majority of the team is friends with them. People are allowed to lie about you for their own benefit and get away with it, and everyone will do little to nothing if you have a genuine concern about it because there is a serious favouritism problem. There is no coincidence that some things are okay for other people, but unacceptable for the rest. If people don’t like you, they will accuse you of horrible things with no basis and management will just believe them. I thought this job was going to be my career, and now I wish I could remove working here from my memory because of how traumatic it was. I had hope that it was just my shop out of love for this brand, but reading the other reviews, clearly this is a universal problem. The people who work here will destroy your mental health. It’s not worth getting a good deal on a bath bomb.

If nepotism was a company, it would be Lush. If you want to progress, you definitely have to be part of the clique, ideally a direct relative of management. The mismanagement the shop received was shocking. The store manager was hardly to be found or having free hair or spa treatments. If you are one of her favourites, this honour may be given to you. But if you don't stand out, you will probably be one of the first to go. Be prepared to leave your true personality at the door and become a more extroverted, social and hip version of yourself to succeed. Lockdown meant a harsh financial strike on the company and as a result over 70 staff members were let go. These were not chosen at random, but the choice fell on those who couldn't report back to work unvaccinated due to their health. So if you were vulnerable, that was it. I was lucky to have survived the wave of redundancies but this was the turning point for me. I came back to find an environment that was uncomfortable to work in, in so many ways. First off all, the budget cuts didn't affect the managers vision of the most entertaining we-do-it-all-store attitude. Instead of keeping on staff, a horrendous sum of money was spent on a slide that transports bath bombs through the whole shop. As a result, we did not have enough staff to keep up cleanliness around the store. It felt stressful to be on a close because this meant doing the job of 4 people. During the earlier stages of the pandemic, health and safety was definitely not a priority as many staff members where talking about the discomforts of wearing masks, making me feel uncomfortable wanting to keep the 6ft recommended distance and feeling bad for wanting to keep my mask on. But what really disappointed me in my time there, where the empty promises of career progression. Due to the lack of staff, any plan made to work on my skills in meetings with trained staff was interrupted by a manager shaming us for having the audacity to work on (previously agreed) projects instead of being on the shop floor. This was really the straw that broke the camels back and I handed my notice in. I now work in a more suited field and looking back, I can see how stressful the shifts there really were. Here are the cons: -Nepotism -Lack of career progression -Mismanagement of the store -Not enough staff -Insufficient health and safety regulations