Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"The pay is good and you get a good discount on items" ((in 166 reviews)); "Great Enironment and People!" ((in 124 reviews)); "Good training and employee discounts" ((in 105 reviews)); "All good and great team" ((in 103 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 97 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 104 reviews)); "Long hours and bad to work into the night" ((in 43 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 42 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 36 reviews))

Lush reviews

3.7

55% would recommend to a friend

(2,222 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Lush has an employee rating of 3.7 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

1.0

Jun 17, 2018

Lack proper HR processes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Creative young colleagues, nice products.

Cons

Neoptism among senior managers. Lack of career progression routes unless you were friends with the CEO.

1.0

Jun 16, 2018

Supervisor/Sales Assistant

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Good wage for a retail position. Chances for promotion.

Cons

- Wages do not reflect the work required - Far too much feedback, also sometimes in quite humiliating and badgering. All stores differ but my store had strict feedback tracking and you could potentially get fired for something as small as not facing the door 24/7. - Do not support unions. We were told not to join a union because it would anger the company and not help us get better wages. - Very little chance of hitting targets, they ensure they are too high to hit. - Harsh monitoring. We had a lot of mystery shops at my store, and despite being severely understaffed, some staff were humiliated and told off for not being perfect. Their standard of perfect is extremely high and unattainable when very understaffed. - Hard to get promoted, there was a lot of favourtism. During my 2 years there I saw people perfect for the jobs they were applying for being passed over for the managers best friends or crushes.

4.0

Jun 15, 2018

General Labour

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work atmosphere was excellent, the supervisors and managers are very helpful and friendly.

Cons

There a no cons about working at Lush

Viewing 1867 - 1869 of 2,222 Reviews

Jobs at Lush

Retail Construction Project Manager

Part Time Sales Ambassador - Easton Town Center

Casual Sales Ambassador - Crossgates Mall

Casual Sales Ambassador - Newbury Street

Casual Sales Ambassador - Glendale Galleria

Lush

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Lack proper HR processes

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