Lush reviews

3.7

55% would recommend to a friend

(2,222 total reviews)
avatar

Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jun 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Lush is a company aligned with my ethics and morals. -The products they are selling are of great quality -People are respected regardless of their opinions/appearance. -Great staff perks -Training received is educational and useful in the real world -The pay is good - very rare to find positions in retail that pay the London living wage

Cons

-The micromanaging from supervisors can be unbearable at times, and unnecessary. A lot of us working as sales assistants are adults and don't need to be directed and told to do things every 5 minutes (things are common sense really). Most times people have quit it has been because of members of staff higher up being on their case or just being mean. -Sales targets are unrealistic at times. -You are encouraged to be yourself but sometimes the whole 'loud and proud and super bubbly' attitude is forced on people. -Favouritism is also a huge issue. -It's a job I wouldn't recommend to someone with anxiety. -A criticism that has been given to Lush time and time again has been the overwhelming customer approach from sales assistant yet it's still something that we are trained and told to do. It's too much and needs to be dialled down. There's absolutely nothing wrong with trying to help and encourage customers but it really shouldn't be as intense as it is.

4.0
Jun 23, 2018

Stressful, good experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay Good bonuses Good discount Some staff are lovely and helpful Gain good self confidence

Cons

Very stressful Management were messy Expect a lot Not a lot of praise Favouritism

5.0
Jun 19, 2018

Amazing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues are lovely to work with and you feel invested in and cared about, even for a retail job! The discount and coming home smelling better than you left is divine.

Cons

Glitter...everywhere (if you hate that kind of thing*) *I don't.

Viewing 1864 - 1866 of 2,222 Reviews

Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.