Lush reviews

3.7

55% would recommend to a friend

(2,222 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jun 7, 2018

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Staff discount and the products.

Cons

There no other way but to say that it was a toxic work environment. Perhaps it was the store location I was in because I've heard positive reviews from friends that have worked in other stores outside of NYC. There was too much passive aggressiveness, entitlement, and unnecessary attitude all of which are forms of mental abuse and that's not an exaggeration. It was extremely cliquey and I felt like I was in middle school all over again. Lush presents itself as a positive place for self-care however the store I was in was beyond hypocritical. Floor leaders would talk to me as if I was the stupidest person on earth and I felt extremely heavy coming into work for every shift. It's sad because I know Lush at the core as a company does not believe in that atmosphere. I know co-workers who were even too scared to approach the manager and other floor leaders about their approach.

4.0
Jun 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for Truly believe what I sell 50% discount Living wage Generally nice customers Support for training

Cons

Micromanaging by upper management Issues by sales assistants about management never get resolved Nit picky about holiday Managers on shop floor need to stop being hawkeyes and realise that whilst sales assistants are busy we can’t do everything by ourselves, help out!

1.0
Jun 2, 2018
Recommend
CEO approval
Business Outlook

Pros

You go home stinking like you’ve spent the day in a cheap brothel

Cons

The shop stinks so bad it makes you nauseous. The senior management team haven’t got a clue what their doing They actively seek to alienate customers Marketing leaves a great deal to be desired Pay is rubbish The store stinks.... opps I already said that... but it really does

Viewing 1870 - 1872 of 2,222 Reviews

Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.