Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)
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Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Apr 20, 2021

Pros and Cons

Recommend
CEO approval
Business Outlook

Pros

Great product with great ethics, made my friends for life there, discount! I worked at lush a long time ago, for 4 years. While I was there, I met some incredible people, learnt a lot and really came out of my shell. It was great for my confidence and some of the folks I met there I think I will know forever.

Cons

There was no HR, felt taken advantage of, felt culty. While I was there I was one of two supervisors. My manager had a breakdown as a result of being poorly treated by company,(we had high targets and she would often put in 60+ hour weeks to get us there) and then the same happened to my fellow supervisor I was left to run the store during a refit, with no support, and on minimum wage. When I asked for a payrise I was told no. The company threatens staff (this may have changed) with the '1000s of others want this job' and this means they often take advantage of staff. I was also was an instore trainer and had to make my own training materials in my own time, unpaid. This seems ubsurd to me now.

1.0
Mar 7, 2021

Bad

Recommend
CEO approval
Business Outlook

Pros

Positive, get to meet customers and also interact with different skincare items

Cons

Management makes us carry and stock our own products. And we need to lift a lot of heavy items that leads to bad and poor mental and physical health.

1.0
Feb 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Good products + discount and you meet great people on the job

Cons

The management, particularly at Oxford Circus was terrible. They were racist, prejudiced and down right rude to staff. Also very sneaky in general and not nice to work under.

Viewing 163 - 165 of 2,221 Reviews

Glassdoor has 2,765 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.