Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)
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Mark Constantine

52% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jul 24, 2021

Lush UK

Recommend
CEO approval
Business Outlook

Pros

Generous discount. Ethical products. Most people hired by the company are great human beings and a pleasure to be around.

Cons

Difficult to progress in career due to most bigger structure stores having 2 trainee managers and store manager positions coming up very infrequently. Illness and absence is handled poorly. The automatic three absences equals disciplinary is very exclusionary to those with chronic illness or mental health issues. Sales techniques are too pushy. Customers find demos uncomfortable if they haven’t specifically asked for it. By encouraging staff to approach people who don’t want help you are opening that staff member up to verbal abuse. Incredibly pushy with disciplinary procedures for staff members ‘underperforming’

1.0
Jun 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Great beauty products and discounts

Cons

Horrible people and poor management. Would never work here again

Viewing 160 - 162 of 2,221 Reviews

Glassdoor has 2,765 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.