Lush UK - Supervisor Lush Employee Review

2.0
Jul 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Generous discount. Ethical products. Most people hired by the company are great human beings and a pleasure to be around.

Cons

Difficult to progress in career due to most bigger structure stores having 2 trainee managers and store manager positions coming up very infrequently. Illness and absence is handled poorly. The automatic three absences equals disciplinary is very exclusionary to those with chronic illness or mental health issues. Sales techniques are too pushy. Customers find demos uncomfortable if they haven’t specifically asked for it. By encouraging staff to approach people who don’t want help you are opening that staff member up to verbal abuse. Incredibly pushy with disciplinary procedures for staff members ‘underperforming’

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

1
See reviews by: Helpful|Rating|Date|All