Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (326) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 167 reviews)); "Great Enironment and People!" ((in 129 reviews)); "Worked there for 10 years as my team was great." ((in 103 reviews)); "The training they provide is good." ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 101 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Managers always watching how well you’re upholding the sales standards which can make the job feel pressured sometimes." ((in 102 reviews)); "Long hours and bad to work into the night" ((in 41 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 41 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews))

Lush reviews

3.6

55% would recommend to a friend

(2,221 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,221 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lush has an employee rating of 3.6 out of 5 stars, based on 2,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Jul 24, 2023

Damaging ingredients

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

50% Discount. Smelt great. Sociable hours

Cons

Too many employed on 5 hour contracts. Set strange tasks that encouraged and demanded pushy customer service which was uncomfortable Many of the main ingredients within their face moisturisers and masks are essential oils which, especially at the concentrations used, are very irritable on the face. I could no longer lie to people every day when i knew their skin would likely become irritated by these ingredients. Staff were nice but often babied. Had to pretend you were having the best day of your life every single shift. Got jaw ache after a while.

1.0

May 18, 2023

Hope its gotten better

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

50% discount You smell good at the end of the day

Cons

Management were tyrannical Obvious nepotism Extremely cliquey

1.0

Apr 27, 2023

Terrible

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

We were allowed to taken imperfect product home for free, we also got 50% employee discount.

Cons

The manager would sit out the back on their laptop for the entirety of every shift, claiming to do schedules but schedules were never completed on time. There would be a floor full of customers and two people on and the manager would still sit out the back. Company was also a huge joke, things that were advertised as package free arrived in single use plastic that we threw out.

Viewing 142 - 144 of 2,221 Reviews

Jobs at Lush

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