Terrible - Sales Assistant Lush Employee Review

1.0
Apr 27, 2023
Recommend
CEO approval
Business Outlook

Pros

We were allowed to taken imperfect product home for free, we also got 50% employee discount.

Cons

The manager would sit out the back on their laptop for the entirety of every shift, claiming to do schedules but schedules were never completed on time. There would be a floor full of customers and two people on and the manager would still sit out the back. Company was also a huge joke, things that were advertised as package free arrived in single use plastic that we threw out.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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