Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

55% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (577) , Sales Associate (325) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 167 reviews)); "Great Enironment and People!" ((in 125 reviews)); "All good and great team" ((in 110 reviews)); "The training they provide is good." ((in 101 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 98 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 195 reviews)); "Long hours and bad to work into the night" ((in 45 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 39 reviews)); "I don’t get how you want us to make big transactions but pay us low salaries" ((in 37 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 30 reviews))

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Lush

Lush reviews

3.6

55% would recommend to a friend

(2,219 total reviews)

Mark Constantine

52% approve of CEO

35% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Oct 23, 2024

Good

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good discounts and fun coworkers

Cons

None that I can think of

3.0

Oct 22, 2024

Mixed

Shop floor assistant

Recommend

CEO approval

Business Outlook

Pros

Pension scheme Internal promotion is encouraged Active campaigns for positive change LGBTQIA+ safe employers Adjustable for employee accessibility Flexible hours 50% off almost all products + loads of freebies at close Long lunch breaks Good as a flexible, short-term job if you're suited to the 'Lush culture'

Cons

Commitment to the brand can lean towards the...intense Experience can be positive but down to luck who your managers/supervisors are - one former employee was a bit of a bully. Have to approach all shoppers - even if they're clearly uncomfortable being approached Corporate goals tend to overshadow personal needs - claim to be accessible employers and can be but also tend to be limits to what they're willing to accommodate long-term - again, depends on the team you land with. All SFA positions are part-time (or were when I worked there)

3.0

Oct 21, 2024

Advantage

Manager in training (mit)

Recommend

CEO approval

Business Outlook

Pros

Staff benefit such as product discount

Cons

Low pay. Long hours. Limited manpower.

Viewing 349 - 351 of 2,219 Reviews

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