Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

95% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 127 reviews)); "Great people to work with" ((in 64 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 35 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 31 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Lack of job security." ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

Skip to content Skip to footer

Notifications

Luno

Part of Digital Currency Group

Luno reviews

Compare reviews

4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

78% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

5.0

Feb 14, 2018

Exciting times!

Software engineering

Recommend

CEO approval

Business Outlook

Pros

Company * Fantastic onboarding process * Top notch internal communication * Great company culture * Skilled and passionate leaders * Company values to be proud of * Ambitious, honest and solid reputation * Growing fast, locally and internationally Workspace * Hardware provided * Experienced, talented and helpful colleagues * Pod style team structure for project autonomy and ownership * Flexible work-hours * Work with international teams (and travel) Perks * Lunch and snacks provided * Transport allowance * Personal growth encouraged/sponsored * Company getaways * Lots of swag

Cons

From application to start date can be a lengthy process.

2.0

Nov 14, 2024

Probably an okay company if you're not in the Customer success space

Senior customer success associate

Recommend

CEO approval

Business Outlook

Pros

Free lunch daily Free Uber voucher weekly Strong opportunity for internal growth Great teams and people to work with created by the original culture

Cons

Ever since the mass lay-offs the company lots it's amazing culture and slowly went into a toxic micromanaged place with zero to little remorse for throwing away many of the internal values they once held tight. Customer success space is heavily micromanaged with no room to breath or have a healthy work/life balance. There were very poor unfair methods of shift allocations using Amazon call center tactics by creating shift bidding and giving it to the top performers(dangling the carrot in front a rabbit tactic) The shifts were poorly structured working hours and you are assigned your shift for a very long time with little to no room to enjoy your personal life as you will always have one of your weekend days working, either Sat or Sun.

3.0

Jan 2, 2024

Good work life balance but lack direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance and good benefits

Cons

Lack of leadership and accountability

Luno Response

Thank you for sharing your thoughts with us, we appreciate your honest review.

Viewing 25 - 27 of 567 Reviews

Top companies for "Compensation and Benefits" near you

isaac (Brazil)

3.7★Compensation & Benefits

Nayax

4.2★Compensation & Benefits

ChargeAfter

4.4★Compensation & Benefits

Jobs at Luno

Payments Partnerships Specialist

Cape Town

View job

Payments Partnerships Specialist

Johannesburg

View job

Luno reviews FAQs

Related searches: Luno jobs | Luno salaries | Luno benefits | Luno interviews

Reviews Luno reviews

Luno

Luno reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Exciting times!

Probably an okay company if you're not in the Customer success space

Good work life balance but lack direction

Top companies for "Compensation and Benefits" near you

Jobs at Luno

Luno reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Luno

Luno reviews FAQs