Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

95% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 127 reviews)); "Great people to work with" ((in 64 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 37 reviews)); "It's a great team to be a part of!" ((in 35 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 31 reviews))

What are the cons of working at Luno according to real employee reviews?

"No bonuses or inflation increases over the past 2 years" ((in 8 reviews)); "Absolutely toxic management." ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "Lack of job security." ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

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Luno reviews

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4.4

95% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

78% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.4 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

3.0

May 17, 2022

Great place to work

Talent acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Good working environment, great focus on work/life balance. Great effort to integrate work and play. Nice perks. Global organisation, growth and development possible.

Cons

As with most company's there'll always be one manager who will ruin it for everyone, and drive people to leave.

5.0

Mar 17, 2022

Best culture

Manager

Recommend

CEO approval

Business Outlook

Pros

Amazing culture, good benefits, flexibility with wfh policy and nice people

Cons

I couldnt find cons really

Luno Response

Thanks for your review.

4.0

Mar 26, 2019

A great company, but some room for improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of great people, free lunch, a mostly good and consistent culture. Luno is a dynamic company to work for and it operates in an exciting industry. It has a clear vision and is a 'future thinking' company. There are opportunities for you to have a real say in your career path and most managers are open and willing to listen.

Cons

There's no medical aid benefits and few opportunities for travel unless you're upper management (despite having offices on multiple continents). Luno is scaling and hiring aggressively, which has led to hiring some people who don't embody the 'moontality'. This could end up rotting the company from within. if left unchecked. There are currently few opportunities for learning and development (although there is meant to be a new learning and development plan coming soon, so this may change). There is very little information around salary expectations, which makes it difficult to approach managers about earnings.

Luno Response

We appreciate you taking the time to provide us with feedback. Taking feedback onboard is incredibly valuable to help us build the best possible company, and we value your comments. To the moon 🚀

Viewing 28 - 30 of 567 Reviews

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