Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 125 reviews)); "Great people to work with" ((in 62 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 35 reviews)); "It's a great team to be a part of!" ((in 32 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"Absolutely toxic management." ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "No bonuses or inflation increases over the past 2 years" ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

5.0

Jan 17, 2024

Brilliant Company

Crm associate

Recommend

CEO approval

Business Outlook

Pros

- Great benefits - Growth and development - Good work/ life balance

Cons

- Fast-paced environment, constantly changing

Luno Response

Thank you for sharing your honest thoughts about your experience with Luno. Your feedback is not only valuable but also plays a crucial role in helping us strive for excellence.

3.0

Jan 17, 2024

Slow grower

Product designer

Recommend

CEO approval

Business Outlook

Pros

Luno has done a great job of building an amazing culture

Cons

Difficult to grow and be recognised for work in difficult company times. Levelling up is difficult with many hoops to jump through.

Luno Response

Thank you for sharing your thoughts. Your feedback is an essential part of our commitment to transparency and improvement. We appreciate the valuable insights you've shared.

5.0

Jan 16, 2024

Great job. Great people

Compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Fun place to work and learned a lot on the job

Cons

Can be a challenging environment with constant change.

Luno Response

Thank you for being part of our journey, we appreciate your thoughtful review.

Viewing 151 - 153 of 567 Reviews

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