Does Luno pay their employees well?

According to anonymously submitted Glassdoor reviews, Luno employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Luno. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Luno?

96% of Luno employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Luno 4.5 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Luno?

Customer Success Associate (56) , Software Engineer (50) , Senior Software Engineer (15) , Customer Service Associate (14) , Customer Success (12) , Customer Service Representative (9) , Product Designer (8) , Compliance Analyst (7) , Associate (5) , CS Associate (5) , CSA - Customer Service Associate (5) , Data Analyst (5) , Marketing (5) , Payments Operations Analyst (5) , Data Scientist (4)

What are the pros of working at Luno according to real employee reviews?

"Great culture and true to their values" ((in 125 reviews)); "Great people to work with" ((in 62 reviews)); "Great company culture to be in with supportive management and colleagues" ((in 35 reviews)); "It's a great team to be a part of!" ((in 32 reviews)); "Good benefits (now that the company has been around for long enough to set this up at a global scale" ((in 29 reviews))

What are the cons of working at Luno according to real employee reviews?

"Absolutely toxic management." ((in 7 reviews)); "No Medical Aid or Provident/ Pension Fund Benefits" ((in 6 reviews)); "No bonuses or inflation increases over the past 2 years" ((in 6 reviews))

What are employees saying about Luno layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Luno layoffs and their outlook for job security at Luno in 2026.

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Luno

Part of Digital Currency Group

Luno reviews

4.3

96% would recommend to a friend

(567 total reviews)

James Lanigan

97% approve of CEO

72% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.1

Career opportunities

4.0

Senior management

4.0

Compensation and benefits

Luno has an employee rating of 4.3 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Luno employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

567 reviews

4.0

Feb 2, 2024

Great culture

Customer support

Recommend

CEO approval

Business Outlook

Pros

Amazing culture, a lot of growth

Cons

Non that I can think of

Luno Response

Thanks for sharing a positive review. It was great to read your feedback, and we are happy to hear you're enjoying your experience at Luno!

5.0

Jan 30, 2024

Great place to work

Cs associate

Recommend

CEO approval

Business Outlook

Pros

- great people - free lunch - events & socials - no night shift - hybrid workplace

Cons

- work 1 day a weekend

Luno Response

Thank you for sharing your thoughts about your time with us. We appreciate your honest feedback, both positive and constructive.

3.0

Jan 18, 2024

Interesting but no progression opportunities currently

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of parties/events People are kind and connected

Cons

Unfortunately promotions were offered without pay increases Very high expectations for certain roles Focus on 'development' meaning learning more but not reflected in paid progression

Luno Response

Thank you for sharing your thoughts about your time with us. We appreciate your honest feedback, both positive and constructive.

Viewing 148 - 150 of 567 Reviews

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Great culture

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Interesting but no progression opportunities currently

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